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ONLINE/MAIL ORDER: everything you ever need to know!
Terms and conditions, Guarantee, legal stuff, posting info, payments, copyright........

All available work has price listed; to purchase:- E-MAIL: pamelarandal@hotmail.com or PHONE: 01436 675969.
Please also note: for work marked sold: - I usually have other originals available in the same series, just call and I can
email photos directly to you.

Pay safely online with PAYPAL from anywhere in the world, your painting will be securely packaged and sent within 1-2 days following receipt of cleared payment.
All mail order payments taken by secure PayPal - you just need an email to use it, totally secure encrypted site, no need send card or bank details, all done through the Paypal site. (I never use bank transfer or international money transfers)

Commissions: terms: deposit payment of 50% of total price, balance paid on completion, before despatch.
Any painting also reserved for up to 4 weeks, on payment of deposit.

Major Debit and Credit Cards taken at all events.

Mailing details: UK - Parcelforce/courier, tracked and insured, overseas ask for details.

FOR ALL PAINTINGS SOLD ONLINE: If you message or email me, I will send a whole series of PHOTOS of any painting you are interested in - taken in daylight, artificial light, close ups, different angles, showing frame, etc. This is so you get the most accurate depiction possible of the painting you are buying.

CANVAS: paintings on canvas sent worldwide, most are framed, others unframed with painted edges, ready to hang or frame.

Work on PAPER: mailed flat with mount/backing only, clear-wrapped ready to frame.
Price difference - for example large painting on paper, framed - listed at £365, mounted unframed £295.

NOTE: Canvas or paper can not be rolled up due to likely damage to the surface, the layers of painting medium, texture, etc.
(Framed with glass: only available for collection, or at events and exhibitions, not mailed due to weight/safety)
Personal delivery also available within certain areas.
FRAMES: photos of all frame options emailed on request.

Terms and conditions/Guarantee:

I offer a money-back guarantee* I want you to love your painting, so please always request the set of photos for any painting, but if you are not happy with it for any reason, contact me within 48 hours of delivery, return in new condition, within 7 days of delivery for full refund. Any delivery damage problems with a painting please contact me first, so we can sort it out asap. (Please see the notes above re. photos sent for online purchases)

*Exceptions apply to commissioned work made to client's instructions, as sketches and photos including close-ups are sent regularly as work is being done to ensure the painting is just as ordered. Finished commissions sent/delivered after client approval, return only accepted if damage occurs in transit. Pleased to say that over many years I haven't had any commissioned work rejected or returned! :)

All work COPYRIGHT of the artist - this applies worldwide, and remains even AFTER purchase, action will be taken against any unauthorised prints or obvious copies of artwork or designs by Pamela Randal, made in any medium. Licensing not available. All rights reserved.